Measurement & Analytics Resources

Customers as 'Assets': Speaking the C-Suite's Language

Customers as 'Assets': Speaking the C-Suite's Language

Speaking the language of the C-suite not only enhances marketers' credibility but also increases chances for getting meaningful resources for carrying out important marketing activities.

Standards Will Solve Data Clean Room Issues—Here's How

Standards Will Solve Data Clean Room Issues—Here's How

Your data-driven marketing is only as good as your data. Clean rooms can be a useful resource, but only if the data shared in them follows certain standards.

Third-Party Cookie and Data Deprecation: What's a Marketer to Do?

Third-Party Cookie and Data Deprecation: What's a Marketer to Do?

Losing third-party data as a source of customer information will be a challenge. But it could be an excellent opportunity to recharge your customer relationships.

Connect, Gather, and Learn: Why Events Are the Unheralded Engine of the First-Party Data Resurgence

Connect, Gather, and Learn: Why Events Are the Unheralded Engine of the First-Party Data Resurgence

You need first-party data! they all say. But your website-form opt-ins are weak. Where can you get that data when you need it? From events.

Top 3 Use Cases for Data Clean Rooms

Top 3 Use Cases for Data Clean Rooms

Data privacy standards have complicated the process of obtaining reliable customer data. Are clean rooms here to save the day? Maybe, maybe not... but they can certainly help.

How to Design a Customer Health Score: Seven Focus Areas

How to Design a Customer Health Score: Seven Focus Areas

How do you analyze your company's customer success to find out what areas need improvement? This article offers an effective "recipe" for understanding customer health.

Why Event Organizers Are Ditching Vanity Metrics—And Choosing These Metrics Instead

Why Event Organizers Are Ditching Vanity Metrics—And Choosing These Metrics Instead

The virtual events of the pandemic have had long-lasting effects on event marketing: namely, the metrics marketers use to track their success. It's now much less about registrations and more about metrics that actually matter.

Top 5 Marketing Agency Metrics to Measure

Top 5 Marketing Agency Metrics to Measure

Whether you're looking to track the progress of your agency or you need to be alerted when business performance is going down, the metrics in this article can help you.

Reframing Brand Measurement: It's Not Who, But Where

Reframing Brand Measurement: It's Not Who, But Where

Customer profiles, user browsing data, and benchmark studies are designed to help companies know exactly who their customers are and what brand sentiments they have. But what if we don't need that much information?

Why You Should Be 'Cloning' Your Best Customers to Grow Your Business

Why You Should Be 'Cloning' Your Best Customers to Grow Your Business

By analyzing your most successful customer interactions and understanding customers' goals, you can better inform your marketing efforts to replicate your best and favorite customers. So how is that done? Let's break it down into a few key steps.

Data Providers Need to Allow Independent Audits. Here's Why.

Data Providers Need to Allow Independent Audits. Here's Why.

It's easy to audit your own first-party data. But what about data you purchase from a provider? Can you verify its quality? An independent audit can.

What Third-Party Cookies' Delayed Demise Means for Marketers

What Third-Party Cookies' Delayed Demise Means for Marketers

A few months ago, Google announced a delay to its blocking of third-party cookies... again. We keep preparing, and the deadline keeps getting pushed back. Given that additional time, how should we be spending it?

Market Segmentation: Where Companies Go Wrong and Why You Need Differential Advantage Analysis

Market Segmentation: Where Companies Go Wrong and Why You Need Differential Advantage Analysis

Welcome to a highly misunderstood topic: segmentation. This article explains what marketers tend to get wrong about segmentation, what's a better way to segment, and why doing a differential advantage analysis after segmentation can help you beat the competition.

Stepping Out of the Dark Funnel: How to Shed Light on What Is Not Registered by Your Pixels (Article 2 of 2)

Stepping Out of the Dark Funnel: How to Shed Light on What Is Not Registered by Your Pixels (Article 2 of 2)

The first part of this article series identified what factors contribute to the dark funnel—a (spooky) place where prospects learn about your company without your knowledge. This second part offers concrete steps you can take to start obtaining data from the dark funnel.

Four Common Content Reporting Challenges and How to Fix Them

Four Common Content Reporting Challenges and How to Fix Them

Making campaign results sound impressive to management is difficult enough in itself; you don't need added hurdles. But if you do run into problems, this article will help you resolve them.

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